Conditions of Entry
- Management reserves the right to refuse entry
- Patrons are required to follow staff directions at all times, failure to do so may result in eviction from the centre
- Children under the age of 10 are restricted to amenities which are age-appropriate (pool, stadium courts, etc) and must be actively supervised by a parent/guardian (16Y+). The full Supervision Policy is provided below.
- Anyone attempting to gain entry without paying or without authorisation will be prosecuted
- Abusive, disruptive or offensive behaviour and language are not permitted
- The Centre accepts no responsibility for lost or stolen belongings
- This facility may be monitored by CCTV surveillance. By entering any areas under surveillance, you consent to being recorded for safety and security purposes.
- To the extent permitted by law, the Centre shall not be liable or responsible to you for any direct, indirect or consequential injury, loss or damage; and shall not be responsible for lost or stolen items, or damage to property or vehicles.
- Watch Around Water Policies apply
- Children under 10 years must be accompanied and constantly supervised by an adult
- Children under 5 years must be accompanied in the water and remain within arms reach
- Minimum ratios apply (1 Adult : 2 Children 0-4Y, 1 Adult : 4 Children 5-9Y, 1 Adult : 1 Child 0-4Y and up to 3 Children 5-9Y)
- Unsupervised children (of any age) will be removed from the water if the lifeguard is concerned for their safety
- General rough play or unsociable behaviour is not permitted due to safety concerns
- The YMCA welcomes the capturing of your magic moments on camera or video, however privacy of others must be respected. The use of cameras and video cameras at this venue is conditional upon the following:
- You must have all relevant individuals consent to capture and use images
- Under no circumstances are cameras, video cameras or mobile phones to be used in change room areas
- It is illegal to broadcast or publish images without consent
- Use the designated changing facilities provided. This is to ensure a safe, respectful and sanitary environment for all patrons.
- No changing in and out of bathers pool side
- No nappy changing pool side
- Children up to the age of 6 are permitted to use opposite gender change facilities. For children over the age of 6, we ask you use the family change facilities provided.
- The use of Mermaid tails and Monofin aquatic equipment is strictly prohibited at all YMCA South Australia managed facilities.
- Only persons approved by the Centre are permitted to conduct coaching and private swimming lessons at the Centre.
FULL ACCESS (16Y+)
Includes access to all centre amenities including gym (fitness centre) and group fitness.
ACTIVE YOUTH (13Y-15Y)
Upon completion of a Youth Orientation, Active Youth members have full access to all centre amenities including gym (fitness centre) and age-appropriate group fitness. Available only for Active Youth members.
INDEPENDENT ACCESS (10Y-15Y)
Includes access to aquatic areas, stadium courts and potentially other age-appropriate amenities without parent/guardian supervision. Youth under 16Y are not permitted in the gym (fitness centre) and group fitness areas (Active Youth exempted).
SUPERVISED ACCESS (<10Y)
Includes access to aquatic areas, stadium courts and other age-appropriate amenities with direct supervision of a parent/guardian (min age of 16Y). Youth under 16Y are not permitted in the gym (fitness centre) and group fitness areas (Active Youth exempted). Watch Around Water policy applies to aquatic spaces.
- This facility utilises AI-powered drowning prevention technology (Lynxight) to support lifeguards and enhance pool safety. The system operates using privacy-protected, non-identifiable data.
Fitness Passport (FP) members are welcome at this facility with the following access privileges:
Access and Booking
- Equivalent access to a paid All Access casual admission
- Group fitness classes can be booked up to 4 days in advance via the YMCA SA App or Client Portal
- FP members must be registered in Perfect Gym with an assigned Fitness Passport contract to book classes and access facilities
Check-In Requirements FP members must scan in using both systems at every visit:
- Fitness Passport App (for FP reporting and payment)
- YMCA SA App QR code (for accurate attendance reporting and marking present in booked classes)
Failure to complete both scan-ins may result in lost revenue for the site.
Youth Access The YMCA does not offer casual gym admission for youth under 16 years of age for safety reasons aligned to recommendations from AUSActive. FP members under 16 cannot use our gym facilities. As an alternative, the YMCA offers an Active Youth membership which provides gym access after a Youth Orientation.
Member Benefits FP members do not have access to member benefits including 24/7 access, fitness consultations and body scans, free child memberships, KidsClub, reciprocal rights, and Free Friends Friday. An FP member may purchase a YMCA membership at any time to receive these benefits.
Membership Support FP memberships are exclusively handled through Fitness Passport. If an FP member cannot show proof of a successful scan at the facility, no entry is permitted and the member must enquire with Fitness Passport. YMCA staff cannot assist with FP membership enquiries.